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Price Match Guarantee on Test Equipment

Our Price Match Guarantee means we will not be beaten on price for Test Equipment. If you find the same product at a cheaper price, we promise to match it, even up to 7 days after purchase.

Terms & Conditions

  • The Price Match Guarantee is available for purchases made after the 1st of November 2016.
  • We will only match the price of an identical product; not delivery charges or other services.
  • We must be able to verify the competitor’s price and stock position.
    • The competitor’s product must be brand new and offered on the same terms.
    • The competitor’s product must be identical to ours which means that the manufacturer reference number must be the same.
    • The competitor must have stock ready for delivery.
    • The Price Match Guarantee cannot be used in conjunction with any other offer.
    • The competitor must be based in the UK and sell direct to customers.
      • We will refund the difference if a cheaper price is found within 7 days of receipt of purchase from ourselves.
    • We will not match against damaged, discontinued, clearance products and close down sales.
    • Auction websites like eBay and marketplaces like Amazon are excluded.
    • Typographical pricing errors will not be matched.
    • Personal, affiliated or membership discount comparisons are excluded.
    • The guarantee is subject to change and can be withdrawn at any time.

Price Match Guarantee FAQs

How to claim a price match?

  • Please make a note of the product name and our 4 digits code. You can find this in our catalogue or on our online shop.

We also will need the price and competitor you want us to match.

  • Phone 0333 015 6626 and inform our sales team about the competitors price. You will need to provide evidence of their price. E.g. provide a link to their website.
  • If the cheaper price is confirmed, we will
    • A) Reduce our price to match the competitor if you have not already purchased the item
    • B) Refund you the difference if you have already purchased the item within the previous 7 days

Can I claim a price match if the product is out of stock?

Sorry, we and the competitor must have the product in stock and ready for delivery.

Can I submit a price match claim after making a purchase?

Yes. You can claim a price match up to 7 days after the purchase date and we will refund you the difference.

Can I claim a price match on other products that are not Test Equipment?

Sorry, our Price Match Guarantee is only applicable to Test Equipment items for the moment.